Royal Horizon

Frequently Asked Questions

Home›FAQs

Everything travelers usually ask us — answered.

Simple — message us on WhatsApp at 0334 9873000, call us, or use the enquiry form on the Contact page. We'll confirm availability, prices and dates instantly, then lock in your booking with a small advance.
Yes. Our Umrah services run through authorized arrangements — visa processing, Nusuk registration, hotels near Haram in Makkah and Madinah, transfers and full guidance. We share every detail in writing before you pay.
Yes — we prepare your visa file, book your embassy appointment, and guide you for the interview where required. We cover Schengen, UK, USA, UAE, Turkey, Malaysia, Thailand and many more countries.
Absolutely — that's our specialty. Tell us your destination, dates, group size and budget, and we'll build a customized itinerary with hotels, transport and sightseeing included.
Bank transfer, cash at our office, and major digital wallets. A partial advance confirms your booking; the balance is due before travel. Official receipts are issued for every payment.
Refunds depend on airline and hotel policies, which we explain before you book. As a rule: cancel early and you get maximum refund; close to departure, airline and hotel penalties apply. We always fight for the best possible refund for you.
Yes! Maldives, Bali, Dubai and Santorini are our most-loved honeymoon picks — with private villas, seaplane transfers, romantic dinners and complete privacy arrangements. Share your budget and we'll design it.
For international trips and Umrah, 4–6 weeks ahead gets you the best fares and hotel choices. Domestic northern tours can be arranged with 1–2 weeks' notice in season — but earlier is always cheaper and smoother.
Yes — we handle corporate trips, student groups, and large family tours with dedicated coordinators, invoicing and special group rates.
Office #4, Second Floor, Al Moeed Tower, 5-D Block Commercial Street, PWD Housing Society, Islamabad. We're open Monday to Saturday, 10:00 AM to 8:00 PM. Drop by for a cup of tea and a travel chat!

Still Have a Question?

We reply fast — usually within minutes on WhatsApp.

Ask on WhatsApp